Healthcare & Wellness

Patient support
that's always available

Train an AI agent on your patient handbooks, procedure prep guides, and FAQs. April answers patient questions 24/7 from your approved materials โ€” so your front desk can focus on the patients in front of them.

Patient Assistantjust now

Do you accept Blue Cross insurance?

Yes! We accept Blue Cross Blue Shield PPO and HMO plans. Please bring your insurance card to your first visit.

๐Ÿ“„ patient-handbook/insurance-accepted

Front desks
shouldn't be call centers

Patients call with the same questions every day โ€” office hours, insurance, prep instructions. Your staff is overwhelmed, and after hours there's no one to answer. April can.

?
?
?
Answered instantly by AI

Repetitive calls all day

"What are your hours?" "Do you take my insurance?" "Where do I park?" These questions consume your front desk. April answers them instantly from your published info.

10:30 PM6:00 AMWeekend
Available when your office isn't

No answers after hours

Patients look up prep instructions at 10 PM, not during office hours. April is available 24/7 with answers grounded in your approved patient materials.

Can I eat before my procedure?

No food or drink after midnight the night before. Clear liquids are OK until 4 hours prior.

๐Ÿ“„ prep-guide/colonoscopy

From your approved prep guide

Procedure prep confusion

"Can I eat before my procedure?" gets asked hundreds of times. April answers from your published prep guides โ€” accurately, every time, with source citations.

Office hours inquiry

Auto-answered

Resolved

Insurance question

Auto-answered

Resolved

Clinical concern

Needs care team

Escalated

Staff burnout from routine inquiries

Your team spends hours repeating the same answers. Automate the routine so they can focus on patient care that truly needs a human touch.

How April supports your practice

Two capabilities built for healthcare โ€” answers grounded in your approved patient materials, and source citations patients trust.

HandbooksPrep GuidesFAQs
84 pages indexedAll synced

Trained on your patient materials

Upload patient handbooks, procedure prep guides, insurance FAQs, and office policies. April answers only from your approved content โ€” never improvises medical information.

  • Upload handbooks, prep guides, and FAQ docs (PDF, DOCX)
  • Crawl your practice website for office info and policies
  • Add Q&A pairs for common patient questions
  • Re-index when guidelines or policies change
Based on your patient handbook...
patient-handbook.pdfprep-guidesinsurance-faq
Answers from approved materials only

Source-cited answers patients trust

Every response includes a citation to the original document. Patients see exactly where the answer comes from โ€” your approved guides, not generic AI output.

  • Every answer cites the specific source document
  • Grounded in your published materials โ€” no hallucinations
  • Patients can verify answers against your official guides
  • AI does not diagnose or give medical advice โ€” only your content

The complete platform for patient support agents

Purpose-built to answer patient questions from your approved materials โ€” accurately, around the clock, in any language.

yourpractice.com/patients
Patient Assistant
Online ยท 24/7

What should I eat before my colonoscopy?

Start a clear liquid diet the day before. No solid food after midnight. Clear liquids include broth, water, and apple juice.

๐Ÿ“„ prep-guide/colonoscopy-instructions

Do you accept Blue Cross insurance?

Yes! We accept Blue Cross Blue Shield PPO and HMO plans. Bring your insurance card and photo ID to your first appointment.

๐Ÿ“„ patient-handbook/insurance-accepted

maria@email.com โ€” appointment inquiry
Ask about your visit...
-60% call volume84 pages indexed

Answers from your sources

Every response is grounded in your approved patient handbooks and guides. No hallucinations, no improvised medical info โ€” just your published content, cited clearly.

Available 24/7

Patients check prep instructions at 10 PM and insurance info on weekends. April is always there with accurate answers from your materials.

Reduces front desk volume

Automate the repetitive calls โ€” hours, directions, insurance, prep instructions. Your team focuses on patients who need personal attention.

Privacy-conscious design

April answers from your published materials only. No patient health information is stored or processed โ€” just your public-facing content.

Everything you need, built in

No plugins, no third-party tools. April comes with everything to launch your AI agent in minutes.

ENESFRDEZHVIKOARPT
Serve every patient in their language

100+ languages

Serve diverse patient populations. April auto-detects language and responds in 100+ languages from your materials.

QuestionsAnswered

Analytics dashboard

See what patients ask most. Identify gaps in your published materials and discover the questions your front desk fields daily.

I'd like to schedule a visit
Happy to help! Share your email and we'll follow up.
maria@email.comNew lead

Appointment inquiry capture

Collect patient contact info from after-hours inquiries. Export leads as CSV so your team can follow up during business hours.

Your Practice

Brand-matched widget

Customize colors, logo, and welcome message to match your practice branding. Embed on your website in minutes.

9:15 AMInsurance coverage Q
8:42 AMColonoscopy prep
11:30 PMAfter-hours โ€” parking info

Conversation history

Review every patient conversation. See what questions come up most and track how well your materials cover patient needs.

System Prompt

Temp

Tone: Warm, Reassuring

Custom AI behavior

Set a warm, reassuring tone. Define boundaries so the AI always directs clinical questions to your care team.

Launch your AI agent in minutes

No engineering team required. Go from zero to a fully trained AI agent in four simple steps.

PDF
DOC
CSV
TXT
URL

Connect your data

Upload files, crawl your website, or add Q&A pairs. April indexes everything automatically.

System prompt...
Brand color
Lead capture
Create agent

Configure your agent

Write a system prompt, adjust behavior, and customize the widget to match your brand.

<!-- Add to your site -->
<script
src="...widget.js"
data-chatbot="your-id"
></script>

Deploy anywhere

Embed with one script tag on any website. Your AI agent starts answering immediately.

92%
Resolved
+18%
vs last week

Monitor & improve

Track conversations, review analytics, and refine your agent based on real questions.

Stop losing patients to unanswered calls

Deploy an AI patient support agent trained on your approved materials in minutes. Free to start, no credit card required.