Internal support,
instantly
Train an AI agent on your internal wikis, IT docs, and HR policies. April answers employee questions instantly — so your IT and HR teams can stop repeating themselves and focus on what matters.
How do I connect to the VPN?
Download GlobalConnect from the Software Center, then sign in with your company email. The VPN auto-connects on launch.
📄 it-guides/vpn-setup
Tickets pile up.
Answers don't.
Your IT and HR teams answer the same questions hundreds of times a month. Employees wait hours for simple answers while tribal knowledge stays trapped in people's heads. April changes that.
Repetitive tickets, all day
Password resets, VPN setup, software access requests — the same questions flood your help desk every single day. April handles them instantly.
Employees left waiting
A new hire can't connect to the VPN. A contractor needs the PTO policy. They wait hours for answers that exist somewhere in a wiki no one can find.
New Hire Checklist
Onboarding is slow
New hires ask the same 50 questions. Your team re-explains setup steps, policies, and tools — over and over, for every new employee.
Tribal knowledge, trapped
Critical processes live in people's heads, not documentation. When they leave, the knowledge goes with them. April captures and surfaces it all.
How April powers your help desk
Two capabilities built for internal teams — train on your internal docs and give employees instant, accurate answers.
Trained on your internal docs
Upload IT runbooks, HR handbooks, onboarding guides, and internal wikis. April learns your processes and policies inside out.
- Upload IT runbooks, HR policies, and onboarding guides (PDF, DOCX)
- Crawl your internal wiki or knowledge base automatically
- Add Q&A pairs for common IT and HR questions
- Re-index when policies or procedures change
How do I request PTO?
Log into the HR portal, go to Time Off → Request, select your dates, and submit for manager approval.
📄 hr-policies/time-off-guide
Instant answers for employees
Employees get accurate, source-cited answers in seconds — no waiting for a ticket response, no digging through outdated wikis.
- Source-cited responses employees can trust and verify
- Works 24/7 — night shifts, remote offices, any time zone
- Grounded in your actual docs — no hallucinations
- Satisfaction tracking built in (thumbs up/down)
The complete platform for internal AI help desks
Purpose-built to answer employee questions with accuracy, speed, and zero ticket backlog.
Reduces ticket volume
Automatically resolve the repetitive questions that consume 60-80% of IT and HR support time. Your team handles only what truly needs a human.
How do I connect to the VPN?
Download GlobalConnect from the Software Center, sign in with your company email, and the VPN auto-connects on launch.
📄 it-runbooks/vpn-setup
What's the PTO policy for contractors?
Contractors receive 10 days PTO per year, accrued monthly. Submit requests through the HR portal at least 5 business days in advance.
📄 hr-policies/contractor-pto
Onboards faster
New hires get instant answers to setup questions, policy questions, and tool access — no waiting for someone to respond to a ticket.
Captures institutional knowledge
Turn scattered wikis, runbooks, and tribal knowledge into a single AI agent that any employee can query instantly.
Scales across departments
IT, HR, Finance, Legal — one platform handles internal support for every department. Add new docs and the agent gets smarter.
How do I connect to the VPN?
Download GlobalConnect from the Software Center, sign in with your company email, and the VPN auto-connects on launch.
📄 it-runbooks/vpn-setup
What's the PTO policy for contractors?
Contractors receive 10 days PTO per year, accrued monthly. Submit requests through the HR portal at least 5 business days in advance.
📄 hr-policies/contractor-pto
Reduces ticket volume
Automatically resolve the repetitive questions that consume 60-80% of IT and HR support time. Your team handles only what truly needs a human.
Onboards faster
New hires get instant answers to setup questions, policy questions, and tool access — no waiting for someone to respond to a ticket.
Captures institutional knowledge
Turn scattered wikis, runbooks, and tribal knowledge into a single AI agent that any employee can query instantly.
Scales across departments
IT, HR, Finance, Legal — one platform handles internal support for every department. Add new docs and the agent gets smarter.
Everything you need, built in
No plugins, no third-party tools. April comes with everything to launch your AI agent in minutes.
100+ languages
Support global teams. April auto-detects language and responds in 100+ languages for international offices.
Analytics & insights
See what employees ask most. Identify knowledge gaps, missing documentation, and recurring IT issues.
Employee tracking
Collect employee emails before or during conversations. Track who asks what and export usage data as CSV.
Brand-matched widget
Customize colors, logo, and welcome message to match your internal portal or intranet design.
Conversation history
Review every employee conversation. See what questions come up most and where documentation is lacking.
System Prompt
Temp
Custom AI behavior
Set tone, add boundaries, and define how the agent handles sensitive topics like payroll, security, or access requests.
Launch your AI agent in minutes
No engineering team required. Go from zero to a fully trained AI agent in four simple steps.
Connect your data
Upload files, crawl your website, or add Q&A pairs. April indexes everything automatically.
Configure your agent
Write a system prompt, adjust behavior, and customize the widget to match your brand.
Deploy anywhere
Embed with one script tag on any website. Your AI agent starts answering immediately.
Monitor & improve
Track conversations, review analytics, and refine your agent based on real questions.
Stop burying your IT team in repetitive tickets
Deploy an AI help desk agent trained on your internal docs in minutes. Free to start, no credit card required.