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Add the April chat widget to your Shopify store.

Add an AI customer service agent to your Shopify store to help customers with product questions, order inquiries, and more.

Setup Steps

  1. In your Shopify admin, go to Online Store → Themes
  2. Click Actions → Edit Code on your active theme
  3. Open the theme.liquid file (under Layout)
  4. Find the closing </body> tag
  5. Paste the April embed code just above it:
<script data-chatbot="YOUR_CHATBOT_ID" src="https://theapril.app/widget.js"></script>
  1. Click Save

Training Your Agent for Shopify

For the best customer experience, add these sources to your agent:

  • Crawl your store — Enter your Shopify store URL to index all product pages
  • Shipping policy — Add as a text snippet or Q&A pairs
  • Return policy — Add as a text snippet or Q&A pairs
  • FAQ — If you have a FAQ page, it'll be picked up by the crawl
  • Size guides — Upload as PDF or add as text

Suggested Questions for E-commerce

Configure these suggested questions in your widget:

  • "What's your return policy?"
  • "How long does shipping take?"
  • "Do you have a size guide?"
  • "What payment methods do you accept?"

Tips

  • Product pages — Crawling your store indexes all product descriptions, making your agent knowledgeable about your entire catalog
  • Keep policies current — Update your sources whenever you change shipping or return policies
  • Holiday prep — Before peak seasons, add Q&A pairs for seasonal shipping deadlines and promotions